Origo has launched whole-of-market provider coverage for its Unipass Letter of Authority (LoA) technology.

The extended coverage comes as part of a series of updates to Origo’s Unipass LoA, which it said was the first holistic service of its kind to give advisers a single method for sending all LoA requests to any UK platform and product provider without charge.

Origo stated that having whole-of-market provider coverage, which was developed with feedback from the industry, created a ‘one-stop-shop’ for advisers to access all their LoA requests and information through the same portal.

Unipass LoA aims to address issues and delays experienced between advisers, providers, and platforms when sending and receiving LoAs by making the process faster and more efficient.

There is one standardised information request form required for client data and policy details, which can be sent to multiple providers and platforms, and advisers are able to upload a checklist for any specific data points they may need.

“Bridging the gaps between advisers, providers and platforms has always been our focus at Origo,” stated Origo CEO, Anthony Rafferty.

“This significant enhancement to Unipass LoA marks a major milestone in making the LoA process smoother and quicker for everyone involved.

“Having already taken steps to digitise and enhance security around LoAs, we listened to feedback from advisers and it became clear the missing piece of the puzzle was covering the whole provider and platform market, so that advisers can handle all their LoA requests on one easy-to-use system.

“Streamlined digital processes are the future for LoAs, far from the onerous delays, frustrating phone calls and manual methods of the past. This is better for advisers, better for providers and, crucially, it also means better consumer outcomes.”

Intuitive Support Services founding director, Debbie Condon, added: “Our team here at Intuitive have always struggled to understand why providers' requirements and standards around LoAs vary so drastically. This, coupled with lengthy turnaround times and chasing updates, is why I feel that real change has long been needed in the industry.

“Now with whole-of-market provider coverage, Origo’s solution is undoubtedly a welcome development for anyone handling LoAs and marks a significant step forward for our industry.”

---